Privacy policy

This page tells you about our policies on the collection, use and disclosure of personal data when you visit or make a purchase from ilovesomeonewithcancer.com.au (the Website).

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WHY WE COLLECT YOUR PERSONAL DATA
Like most online stores, we use your personal data to ensure we’re constantly improving the way we provide services to you as well as to detect, prevent and address technical issues.

By visiting and purchasing on the Website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

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WHAT PERSONAL DATA WE COLLECT
Browsing
While using the Website, we collect information on how the Website is used so we can ensure accessibility and maintain optimal user experience.  

This Usage Data can include information like your:

  • computer's IP address
  • browser type
  • browser version
  • the pages you visit
  • the time and date of your visit
  • the time spent on those pages
  • unique device identifiers
  • location and other diagnostic data.

Purchasing
When you choose to buy a product, we ask you to provide certain personally identifiable information that can be used to contact or identify you so we can ship your order, like your:

  • email address
  • first name and last name
  • phone number
  • address, state, province, ZIP/postal code, city.

Subscribing
We may use your Personal Data to contact you with news, special offers, newsletters, marketing or promotional materials and other general information that may be of interest to you. You can choose to not to receive any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

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HOW LONG DO WE KEEP PERSONAL DATA
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

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TRACKING AND COOKIES DATA
We use cookies and similar tracking technologies to track the activity on the Website.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

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TRANSFER OF DATA
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

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HOW WE PROTECT YOUR PERSONAL DATA
We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

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GOOGLE ANALYTICS
We may use third-party Service Providers to monitor and analyse the use of the Website.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

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THE PAYMENT PROCESSORS WE WORK WITH ARE:
Apple Store In-App Payments
Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/

Google Play In-App Payments
Their Privacy Policy can be viewed at https://www.google.com/policies/privacy/

Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy

PayPal / Braintree
Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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CONTACT US
If you have any questions about this Privacy Policy, please contact us: info@ilovesomeonewithcancer.com.au